Please find below a list of frequently asked questions ahead of the 2021 season.

If, after reading the below FAQS you would like to contact the Club for any reason, please send your question to feedback@kentcricket.co.uk.

  • WILL CROWDS BE PERMITTED?

    We will continue to work closely with the ECB, under government guidance to understand how we can safely welcome cricket fans back throughout the 2021 season.

    Our main objective is to provide a safe and secure environment for all spectators, players, match officials, media and staff in line with Government guidance.

    We are currently working on a number of capacity scenarios to ensure that we are able to safely welcome Kent Cricket Members and supporters back to watch live cricket as soon as guidance allows us to.

  • IF THERE IS LIMITED CAPACITY, WHO WILL HAVE PRIORITY ACCESS TO WATCH LIVE CRICKET IN 2021?

    In line with our COVID-19 Member pledge announced in December 2020, in the event of additional local or national government restrictions which impact capacity, allocation of tickets will be:

     PRIORITY GROUP 1

    • Life Members
    • Century Club Members
    • Members who have purchased Full Annual 2021 Membership in the ‘early bird window’

    PRIORITY GROUP 2

    • Members who have purchased Full Annual 2021 Membership, who have renewed after the early bird window
    • 13th Man Members who have purchased in the early bird window
    • 6 Pack Season Ticket holders who have purchased in the early bird window or rolled over from 2020

     PRIORITY GROUP 3

    • 13th Man Members who have purchased after the early bird window
    • Six Pack ticket holders who have purchased after the early bird window

    PRIORTY GROUP 4

    • Ticket Purchasers who have rolled over their credit note from the 2019/2020 season
    • Those who sign-up to the 2021 Vitality Blast Priority window – sign-up here
  • CAN I BUY A TICKET?

    We are currently working on a number of capacity scenarios to ensure that we are able to safely welcome as many Kent Cricket Members and supporters back to watch live cricket as soon as guidance allows us to.

    Tickets may be limited and therefore will be distributed as per the priority groups outlined above.

    A priority window to get early access to tickets for Kent’s home Vitality Blast matches is now open until the 31st March.

    After tickets have been allocated in line with priority groups, those who have registered their details in the priority window will be notified when tickets are available to purchase, and have a 48 hour priority window to purchase remaining tickets, ahead of general on-sale.

  • I AM A KENT MEMBER, WILL I HAVE TO BOOK A TICKET TO ATTEND IN 2021?

    Yes, in order for us to ensure that capacity guidelines are adhered to, Kent Cricket Members, who will be given priority access to attend cricket, will be required to book a ticket to each home fixture they wish to attend.

    Members will be contacted prior to the season commencing, with details of how to secure tickets within their priority window.

    Specific seats will be allocated to Members in line with social distancing protocols at the time. Members do not need to pay an additional ticket charge.

  • I AM A KENT MEMBER, CAN I BUY ADDITIONAL TICKETS FOR MY FRIENDS AND FAMILY?

    As a Kent Cricket Member, you will have first access to tickets to watch live cricket. However to secure any additional tickets,  they will need to be purchased during general on-sale for LV=Insurance County Championship and Royal London Cup fixtures.

    For Vitality Blast, we would recommend signing up to the Vitality Blast priority Window ‎to gain priority access to additional tickets.

    Please note, any Membership which has purchased the plus Friend category will be allocated two tickets.

  • I HAVE A CREDIT NOTE THAT I HAVE NOT YET USED WILL I BE ABLE TO USE THIS IN 2021?

    Yes, credit notes will be accepted in the 2021 season.

    Once tickets have been made available, information will be published as to how to redeem your credit note.

  • WILL GENERAL ADMITTANCE TICKETS BE REFUNDABLE?

    If, for the day of the fixture, we are unable to admit spectators OR play does not take place – tickets for Kent Cricket fixtures are covered by our ticket refund guarantee.

  • WHERE WILL KENT SPITFIRES ROYAL LONDON CUP HOME MATCHES BE PLAYED?

    Venues for our Royal London Cup home matches are yet to be confirmed and will be announced in due course.

  • WHAT MEASURES ARE IN PLACE TO KEEP ME SAFE AND SECURE IN THE GROUND?

    Since the outbreak of COVID-19, we have been working hard to make sure the Club and its venues follow all UK Government and local guidelines to allow us to re-open to the public safely.

    We appreciate that guidance can change and we’ve made our approach flexible so we can react to any changes to the guidelines, when necessary.

    As part of this, The Spitfire Ground, St Lawrence and The County Ground, Beckenham have secured the ‘We’re Good To Go’ COVID-19 consumer mark and industry standard, created by Visit Britain.

    This mark recognises organisations who have met Government and industry COVID-19 guidelines and provides reassurance that clear processes are in place.