Members’ survey – tell us what you think

Monday 6th September 2010

Kent County Cricket Club are currently conducting a members“ only survey and have emailed details to more than 2,000 members.

Commenting on the new survey, commercial director Pat Mellsop (pictured)said: “we are very interested in getting feedback from all our members but are also aware that we may be missing email addresses or have some out of date information.”
Therefore the club is asking members who may not have received the survey email to contact us directly via email; communications.kent@ecb.co.uk.

It is also noted that some members are experiencing difficulty linking directly on the survey, despite it being tested numerous times.

Mr Mellsop added: “We have heard that some web browsers are more successful than others at linking. It appears that if the URL address is copied and pasted into the address box, this remedies the problem.”

The club wants to hear from as many members as possible to get full and frank feedback on current operations/packages plus to get direction on future possibilities. More than 100 members have already completed the survey.
A similar supporter“s survey, designed for ticket purchases and club cricket participants, will be conducted in the near future.

Picture:Sarah Ansell